NordVPN Review 2016

NordVPN is a Panama based organization, owned by Tefinkom co S.A. and is known for an organization that does not enforce obligatory data retention laws. It has been running in the IT industry since 2008. NordVPN is an experienced service provider which has achieved international recognition over the past years. One of the main objectives of this VPN service is to provide its subscriber with a good quality customer support and has made it possible for people of all ages to use the VPN service without any difficulties. In this review, we will cover all the major features and services which are associated with this VPN service.

Website Overview

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Pricing Plans

NordVPN focuses on price packages which are reasonable and simple. They provide these packages to properly utilize the need of the user. They have numerous features and all of them are offered in these three packages. Other VPN services only offer the best features in their expensive packages only.

They offer 3 different packages:

  • Simple- 1 month $8/month (save 0%)
  • Standard- 6 months $5/month (save 37.5%)
  • Best offer- 1 year plan $4/month (save 50%)

 

They offer timely discounts which are launched over the year so keep an eye on the main website to avail such discounts.

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FAQ’s – NordVPN

Where are the servers of NordVPN located?

At the moment, NordVPN has its servers in Poland, USA, UK, Germany, Singapore, Sweden, Russia, Hong Kong, Austria, France, Canada, Lithuania, Brazil, Romania, Italy and South Africa.

How does NordVPN maintain my privacy?

When the user connects to NordVPN, the ‘tunnel’ is created. This is one way of creating the connection between the user and the servers. The entire data in the ‘tunnel’ is encrypted; ensuring the data of the user stays invisible. Furthermore, the data is encrypted to 2048 bits. This extra level of security offered by NordVPN only and the level of performance is not affected in any way. Even the older or low powered devices such as netbooks or phones have adequate level of performance.

How an IP address relates to online security & privacy?

We all know that every computer has an assigned IP address and is used to retrieve information. Due to this reason, every online activity has an IP signature.  Similar to your ISP, every website tracks the visitor to collect user oriented data and is done without the consent of the user.

Hence, with the help of the IP address tracking, the respective website can gather a huge variety of information such as actual location, ISP and other needed data. For example, a user can be further categorized as ‘located in Brussels, Belgium and is using Telenet’.

What bandwidth and ping can I expect from NordVPN service and do they offer open incoming ports?

This highly depends upon the criteria. If a user connects to the nearest server, the expected Ping could be lower than 60 ms and a VPN service almost equal to the respective internet service connection in terms of speed.

It depends on various criteria. If you connect to a closest server you may expect a ping lower than 60 ms and a VPN connection almost identical to your Internet connection in terms of speed. All ports are open on our servers except SMTP and Netbios.

Refund

NordVPN subscribers will receive a 30 days money back guarantee offer which can be availed in case you are not satisfied with the VPN. You can also request a 3 day trial before actually paying to make sure that this VPN service is the best for your cyber privacy.

However subscribers will not be offered a refund if they pay via Bitcoin or if the VPN is not functioning properly due to any cause other than that of NordVPN. The refund clause can be found on the terms of service section on the website.

Multi-Login

NordVPN permits you to use the same ID on two devices. This can be concluded to say, you receive two accounts for the price of one. Now you can use your account along with someone else.

Free Proxies List

NordVPN also offers free proxies to its subscribers which can be obtained from its official website. They have around 3350 free proxy servers available for their users. You can select your free proxy based on your specific country, speed, port and protocol speed. You also get the option of choosing your anonymity level when requesting for a list of proxies.

Free Security Tools

The security tools of NordVPN are completely free and require no registration for use. They offer the following free security products:

  • Secret Notes – An encrypted message sending service with self-deleting feature.
  • Encrypted Chat – A self-deleting encrypted chat session for up to 5 people.
  • Web Proxy – A free proxy tool that allows you to select a country.
  • Proxy Extension – A useful Google Chrome extension.
  • YouTube Proxy – A proxy for Youtube lovers.

Free Trial

This VPN service offers a three day trial on request. You simply have to email at support@nordvpn.com your request for a free trial after which you will be sent login credentials with your own VPN account. The account will last for three days for you to check and test after which you will have to upgrade and accept a payment method.

Servers

NordVPN has a vast network with around 528 servers spread across 47 different countries. The major countries are; France, Germany, Hong Kong, United States, United Kingdom, Austria, Italy, Lithuania, Netherlands, Russia, Singapore, Spain, Sweden, Switzerland, Poland and Romania.

All subscribers receive a Dynamic IP, however on request they can get a Static IP for an extra cost. The request for Static IP can be made by filling a form which can be found on the ‘Contact us’ page on the official website.

Server Status Page

The NordVPN server status page is available on the official website. By viewing this page subscribers can see server traffic loads and evaluate which server has the lowest traffic load and whichever is closest to you for better browsing speed.

Customer Support

While testing and using NordVPN I have come across three customer support services. These services can easily be accessed by users to solve their queries and continue enjoying the VPN service. The five customer support services are:

  • FAQ’s
  • Email Ticket Support System
  • 24/7 Live Chat Support

 

FAQ’s

The site offers a very reliable and helpful FAQ page. Here, a user can find all the information related to the VPN service which they need to know to operate the software on all sorts of systems and operating devices. So I recommend you to spend some time to get your problem resolved.

Email Ticket Support System

The email ticket support system is a very easy and responsive way to solve the problems which arise. To use this system you simply have to fill out a form with your basic details and the issue, Financial Questions, Suggestions, Partnership offer and Career inquiry.

24/7 Live Chat Support

NordVPN offers and active 24/7 live chat support system. Users can use this opportunity to chat with the customer support staff for the queries which arise while using this software. The support system is very active and replies within minutes.

Payment Methods

They accept the following four Payment Methods:

  • PayPal
  • Bitcoin
  • Pay sera/Web Money
  • Credit card (via PayPal)

Protocols and Encryption

NordVPN currently offers four different protocols and all four come with high encryption:

  • PPTP comes with MPPE-128 encryption
  • L2TP/IPsec protocol comes with AES-256 encryption
  • OpenVPN protocol comes with 2048 bit SSL encryption
  • NordVPN’s Double VPN is encrypted in double AES-256-CBC through multi-node farm.

Tutorial

This 4 minutes tutorial will show you how to setup NordVPN on your desired system. You can also find out more information on how to set up the software on the tutorial page available on the official website.

Compatibility

NordVPN is a very compatible and user friendly VPN provider. They have made their software and app which is supported for all major operating devices and systems. A variety of protocols are also present for each platform.

This VPN service provides PPTP, L2TP and OpenVPN on Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10 and Mac OS X. Nord VPN offers PPTP and OpenVPN for Linux users while PPTP and L2TP are available for iOS operators.

NordVPN offers PPTP and L2TP for Android users as well as Chrome OS users can avail benefit from the PPTP protocol. However it does not provide any support for routers.

Privacy Policy

NordVPN is known for not keeping personal data of its subscribers unless for service delivery for the following:

  • Username
  • Payment Information
  • User e-mail

User Reviews

Conclusion

By going through the software and testing it we can come to a conclusion that this VPN can be considered an effective and safe VPN service provider. NordVPN is an excellent choice for those whom are new to VPN and don’t wish to face any difficulties while using this service. Even though NordVPN does not offer as many servers compared to other leading VPN services providers in this industry, but it still stands out amongst the top VPN services due to its user friendly interface and good support service.

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Abdullah Ashraf

Abdullah Ashraf is a tech wiz who loves to research about the latest technological developments day and night. He is also a VPN analyst who thoroughly tests VPN services to provide detailed reviews for people looking for the perfect advice.

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